FAQ

Using Acesight

I’m not very technically minded. Is Acesight complicated to use?

If you can use a TV remote to change the volume or channel, you will probably feel right at home with Acesight.

  • The connected controller features bright orange buttons for zoom in and zoom out.
  • A couple of other buttons allow you to switch between different high contrast modes (black on white or white on black, for example), or to take a picture of something.
  • Orientation with Acesight can be accomplished in less than 30 minutes.
  • Some people may feel comfortable using Acesight within 5-10 minutes.
  • The User Guide and Quick Guide provide full information about how to use Acesight. View or download them via the dropbox links.
  • Watch a short video about How to Use Your Acesight, and you will see how simple and straightforward it is to use Acesight.
Which age range is this product suitable for? Am I too old/young to try Acesight?

There is no strict age requirement. As long as the head circumference is suitable, both children and the elderly can use Acesight. In general, Acesight is suitable from 8 years old children to people in their 90s.

Is Acesight heavy when I wear it?

The Acesight headset weighs less than 1 pound (0.8 pounds, 360 grams). When worn correctly, the weight of Acesight is evenly distributed around the head. Acesight is a very comfortable device to wear. You can watch the instructional videos about wearing Acesight properly.

How long can I use the Acesight?

Acesight will work for more than 4 hours on a full charge.

I have noticed that some wearable magnifiers become quite hot after extended use. How does Acesight compare?

It’s true that their products can reach an internal operating temperature of 50 degrees Celsius / 120 Fahrenheit within 10 minutes, which can certainly feel uncomfortable. By contrast Acesight reaches an internal operating temperature of 38 degrees Celsius / 100 degrees Fahrenheit, which is similar to the human body temperature.

The Acesight design results in a comfortable wearing experience, even with extended periods of use.

I tried a wearable video magnifier in the past, but it sometimes left me feeling dizzy. Am I likely to experience that with Acesight?

There are a couple of reasons why other magnifiers may make you feel dizzy.

  • The first is that virtually all other solutions wrap completely around the eyes, blocking off your peripheral vision.
  • The second is that the display rate of all other wearable video magnifiers is much slower than Acesight, causing images to ‘ghost’ or lack smoothness as you move your head to look around. This is a key reason that all other devices advise you not to walk or move around while wearing them.

Thankfully, Acesight features a unique open design that does not block your peripheral vision. Best of all, the display rate of Acesight is the fastest which results in an always smooth image as you move your head to look around.

Functions

How can Floating Reading Mode benefit me?

Floating Reading Mode captures a large image of a document or scene in front of you, and presents it on the Acesight screen. You then move your head to pan easily and comfortably around the image.

  • Use it read documents containing a lot of text, hands free!
  • View the board in school or college
  • Review food menus commonly displayed behind the counter
  • Study bus or train schedules and route maps
When should I use the Outline function?

The Outline function is unique to Acesight. When activated, everything you see is outlined with either a white or black lines. Use it to:

  • Observe furniture and other obstacles in a room
  • Find doors, door handles, and switches
  • Locate small objects such as a tablet or pill
  • Observe steps on a staircase

While you won’t need to use the Outline feature all the time, you will find it invaluable when you do.

How does Full Color/Menu button work?

The Full Color/Menu button is the big oval button below all other buttons in the middle of the controller. It serves many purposes, including:

  • Switch from High Contrast and Outline viewing back to full color mode
  • Re-center the Floating Reading Mode image
  • Display everything in Full Color
  • Enter the Settings menu with Long Press
  • Exit the menu with Short Press

Living with Acesight

Can Acesight work for me? My eye condition is…

Normally, Acesight works for people with eye diseases listed on the Home page. However, every person is unique, and some people have multiple eye diseases simultaneously. Many users determine its applicability after trying Acesight out in real life.

Therefore, please contact us to discuss your specific situation. Appropriate advice will be offered before recommending a trial.

Can I walk or drive while wearing Acesight?

You should never attempt to drive while wearing Acesight. The open design of Acesight does not impact your peripheral vision (if you have any), which means you can walk around while wearing Acesight. Just remember that if you use a cane or any other device to assist with mobility, you should continue to do so even when wearing Acesight.

Can I watch television or use a computer with Acesight without being inches from the screen?

Great news! Acesight is quite possibly the best wearable video magnifier in the world for looking at a television or computer screen. The image looks amazing.

If you like watching sports on TV, use Acesight to look at the score on the screen. Use it with virtually any computer or mobile device to see things on the screen without the need for special software or other special technology.

As my eye condition has worsened, so too has my ability to see the faces of people around me, such as my grandchildren. Is this something Acesight could help with?

Looking at faces is certainly possible. Where before you might have only seen part of a person’s face, the impressive 45-degree field of view in Acesight means you will be able to capture the entire face.

I have played the organ at my local church. Can Acesight help me to see the sheet music?

Absolutely.

Because of the open design of Acesight, you’re able to glance down if needed to ensure proper placement of your fingers on the keyboard (or strings if you’re playing guitar) while also being able to look straight ahead at the sheet music, adjusting magnification and contrast as needed, using the Acesight controller.

Some areas of my field of view are dark and I have difficulty seeing the entire image, such as someone’s face. Can Acesight help?

Very possibly.

If your visual acuity is not especially bad, an Acesight feature called Narrow Mode might be the solution. It works by reducing the total image into a smaller window that can be moved around to areas where you can see. This works equally well for people with tunnel vision or those with dark spots on different parts of the retina.

For more information about how the function works, please leave a message.

Can I watch a movie in the cinema with Acesight?

We have customers who wear Acesight to the cinema and even to the symphony. They really enjoy the experience. Please request a demo to determine how much Acesight will help you with movie watching.

Try Out & Purchase

I'd like to know how to use it before requesting a demo. Does Acesight have any instructional video?

Of course. Please check the Acesight instructional videos page on our website https://www.acesight.com/instructional-videos/.

You will see an index page of all 7 instructional videos of Acesight. Click on the section you would like to learn about, and it will guide you to the video page with full transcript.

I live out of the USA. Is it possible to try Acesight at home?

We have distributors, clinics, hospitals and low vision centers distributing Acesight in various countries and regions around the world.

Please leave us a message for their contact information, letting us know where you live.

Others

Is Acesight FDA approved?

The manufacturer of Acesight is ISO-9001 certified, and Acesight is a Class I Medical device registered with the U.S. Food and Drug Administration (FDA).

Where can I get the full specification of Acesight?

All the specifications of Acesight are listed on Acesight brochure. View or download them via the dropbox links.

Can this product qualify for government subsidies?

Policies vary by country and region, with some areas providing assistance for part or all of the purchase price. Please leave a message to us and we will try our best to help you get the information.

I have a traditional visual aid. What is the difference between a traditional visual aid and Acesight?

The use of traditional visual aids is limited.

For example, a handheld video magnifier has a smaller screen, while the desktops or CCTV magnifiers are less portable, and both are more useful for reading paper text.

Acesight provides a larger field of view and can be applied to many scenarios such as watching TV, doing housework, watching scenery, playing cards with friends, using smart phones and computers, playing video games, etc.

The more you try Acesight, the more applications you will discover. Gradually, Acesight can function as your second pair of eyes.

How to maintain Acesight?

No special maintenance is needed.

  • Do not use Acesight in rain.
  • When not in use, store Acesight in the protective case.
  • Occasionally wipe the visor with a cleaning cloth, similar to one you might use to clean eye glasses.

Still Have Other Questions?

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